# Working Time

- Published on May 6, 2026

- 1 minute(s) read

The _Working Time_ charts report the total working time for both human users and the machine for a selected date range. There are two charts: _Manual Working Time_ and _Machine Working Time_.

The **Average Per Submission** time at the bottom of each chart reports the average amount of time working on a submission, for the selected date range.

To see more specific performance information, hover your cursor over a column of interest and a window will display specific Page Sorting, Identification, and Transcription times for the chosen date.

## Activity type

Both of the _Working Time_ charts can be filtered to report active time, waiting time, or both. Here is an explanation of those terms, respective to each chart:

Active Time

- Machine – the time it takes for the machine to complete extraction processing

- Manual – the time it takes a keyer to perform Supervision tasks

Waiting Time (think of this as queue time)

- Machine – the amount of time between triggering a new processing job and when the machine starts the processing job

- Manual – the amount of time between triggering a new Supervision task and when a keyer starts the task

### _Manual Working Time_

### _Machine Working Time_

In v42 and later, the Machine Working Time report includes the active time and waiting time for Full Page Transcription tasks.

## Filtering options

The following filtering options are available in the _Working Time_ charts:

- **Date range**– by default, these figures are generated with the last week's data but can be recalculated for a custom date range.

- **Activity type** – by default, only active time will be displayed, but you can display waiting time or both active and waiting time.

- **Document type** – report at the Submission or Document level.

- **Layout type** – by default, all layouts will be displayed, but you can specify one or more layouts to report instead.

- **Flow type**– by default, all flows will be displayed, but you can specify one or more flows to report instead.