# Unhealthy connection to input folder

- Updated on Oct 29, 2024
- Published on Oct 29, 2024

- 1 minute(s) read

## Issue
In instances with folder-based input connections (e.g., Universal Folder Listener, Box Folder Listener), the health report may contain errors similar to the one shown below:

### JSON
```json
{
  "CONNECTION_4aa55984-50c9-4ab9": {
    "healthy": false,
    "connection_uuid": "4aa55984-50c9-4ab9",
    "connection_name": "Accounting Submissions",
    "setting_id": 389,
    "error": "Folder does not exist",
    "severity": 50
  }
}
```

## Affected versions
All versions

## Affected configurations
All configurations

## Cause
The folder that the connection is attempting to retrieve data from does not exist.

## Solution / Workaround
Do one of the following:

- Change the connection’s settings to use an existing folder.
- Create the folder already specified in the connection’s settings.

To learn about the settings for input connections, see the “Input Blocks” documentation for your version of Hyperscience ( **Integrations** > **Input Blocks**).
