Hyperscience | AI Readiness in Transportation and Logistics Back-Office Operations

Market Momentum Index™ AI Readiness in Transportation and Logistics Back-Office Operations

In partnership with research firm Deep Analysis and the Council of Supply Chain Management Professionals, Hyperscience co-sponsored a first-of-its-kind study surveying hundreds of transportation & logistics (T&L) leaders on their AI readiness.

As supply chain organizations navigate rising customer expectations, operational demands, and complex regulations, AI and automation are proving essential for optimizing workflows, reducing manual bottlenecks, and driving efficiency.

Download a complimentary copy of the complete study to explore key industry challenges, opportunities, and how AI is already shaping the future of supply chain operations.

Key takeaways include:

• 98% percent of respondents whose organizations use AI in back office operations say that they see it as useful, important, or vital to their business.
• Only 32% of surveyed organizations reported being heavily reliant on AI for their operations, giving them a competitive edge in speed, accuracy, and scalability, while the majority risk falling behind as AI-driven leaders set new industry benchmarks for efficiency and innovation.
• 82% of respondents reported that manual document processing has a "heavy to extreme impact on operational efficiency," representing a key opportunity to apply AI to reduce costs, accelerate decision-making, and improve overall supply chain agility.

In an era of increasing customer demand for faster and more reliable deliveries, delays caused by document mismanagement can lead to reputational damage and loss of business.